4. Shipping & Delivery Policy

Pharma-Specific Logistics:

• Delivery Timeline

  • Order Processing Time: 1–2 business days

  • Minimum Delivery Time: 3–5 business days (within major cities)

  • Maximum Delivery Time: 7–10 business days (for remote or special locations)

  • Express Delivery (if available): 1–3 business days (extra charges applicable)

  Note: Delivery timelines may vary based on product availability, delivery location, and unforeseen logistics delays.

• Delivery Timelines:

  • Metro cities: 24–48 hours | Rural areas: 3–5 business days.

• Cold Chain Logistics:

  • “Vaccines/temperature-sensitive items shipped with ice packs.”

• Tracking:

  • SMS/WhatsApp tracking link sent post-dispatch.

• Restrictions:

  • “Narcotics/psychotropic substances require ID proof at delivery.”

Disclaimer:
“Delays may occur due to customs checks (for intl. orders) or natural disasters.”