windows 7 not genuine after running Windows Activation Update from Windows XP Mode download site
Question
- text/html6/22/2011 6:51:56 AMDragonash0
Hi, I installed a 'ROW' version of Windows 7 64 bit two weeks ago and activated it. I had also installed SP1 a week ago. When I tried to download 'Windows XP Mode with Virtual PC' (http://www.microsoft.com/windows/virtual-pc/download.aspx), I installed 'WindowsActivationUpdate.exe' from that link. After that, my copy of Windows 7 is not genuine anymore.
Please help,
- Ash
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-MCHPH-BPT7P-H9WGF
Windows Product Key Hash: M2fFtYR3JnDXOnfuH9GCyi61WhA=
Windows Product ID: 00371-221-7336925-86711
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BDE7917D-783D-499A-913E-EED069C96AA9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BDE7917D-783D-499A-913E-EED069C96AA9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-H9WGF</PKey><PID>00371-221-7336925-86711</PID><PIDType>5</PIDType><SID>S-1-5-21-755490507-1788599261-3648333242</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.90</Version><SMBIOSVersion major="2" minor="6"/><Date>20101223000000.000000+000</Date></BIOS><HWID>27C73607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-221-733692-00-1033-7601.0000-1722011
Installation ID: 020431818282222745055920190720108323999596926341946291
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: H9WGF
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 6/22/2011 12:30:05 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:21:2011 23:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GF4PYuTnI/etYQj9iNqryq3RqFcXQ==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSCPL TOSCPL00
FACP TOSCPL TOSCPL00
HPET TOSCPL TOSCPL00
MCFG TOSCPL TOSCPL00
ASF! TOSCPL TOSCPL00
SLIC TOSCPL TOSCPL00
SSDT PmRef CpuPm
UEFI PTL PTLBUF
UEFI PTL PTLBUF
UEFI PTL PTLBUF
Answers
- text/html6/24/2011 6:36:54 PMDarin Smith MS1
In the 2nd Diagnostic I see the error code "HrOnline: 0xC004C4A2" which means Block Product Key
But, when I check the Product Key being used in the 2nd Diagnostic, the Product Key shows as Valid and Genuine.
This makes me think that the error code is just a left-over from when you were using the old Non-Genuine Product Key. I recommend that you reboot the computer and see if that resets the error.
If that doesn't clear up the issue then go to http://www.microsoft.com/genuine/validate and after the Validation is complete reboot again.
Hope that helps,
Darin MS- Proposed as answer byDarin Smith MSFriday, June 24, 2011 6:36 PM
- Marked as answer byDragonashTuesday, June 28, 2011 1:51 AM
All replies
- text/html6/22/2011 1:07:01 PMCbarnhorst0
Your Product ID line shows that you are using an MSDN product key. Unless you are the subscriber who was issued this product key, it is invalid for your use.
Windows Product ID: 00371-221-7336925-86711
The 221 is the MSDN indicator. If you purchased a retail box the entire box and its contents is a counterfeit product. Many counterfeit copies are being sold on eBay and the Amazon Marketplace as well as various websites around the world. The product key is not a genuine retail PK. It is a genuine MSDN product key and so will activate and pass as genuine until it is blocked by Microsoft as an MSDN key in use by a nonsubscriber. It takes a while for MS to detect and complete processing of abused keys. The seller plans to be doing something else by then.
Pursue a refund for an item not as described immediately. Do not accept a replacement product key from the seller. It will be from the same source.
Report the incident to Microsoft at
http://www.microsoft.com/howtotell/reports/report.aspx
To see how good these knock-offs are becoming, see
http://www.youtube.com/watch?v=hzqNNiOM0cs
Buy a copy of Windows from a rock solid seller like the Microsoft Store or Amazon Corp (not an affiliate).
The attempt to validate in order to use XP Mode is what triggered the non-genuine alert. That is expected behavior when a counterfeit copy of Windows is installed. Sorry.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.- Marked as answer byDarin Smith MSWednesday, June 22, 2011 7:09 PM
- Unmarked as answer byDragonashThursday, June 23, 2011 3:41 AM
- text/html6/23/2011 12:28:55 AMDragonash0
Thanks for the quick response.
Today, I purchased the Get Genuine Online Kit from Microsoft and got a new product key. However, when I entered in the new product key, the operating system is still not genuine.
Do I have to reinstall Windows 7 when I get the DVD in the mail?
Thanks,
- Ash
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-CKDJY-V7984-TPXVF
Windows Product Key Hash: kziQayuZSxtJ8SFZQWJNAyllHoc=
Windows Product ID: 00371-851-0426952-85244
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BDE7917D-783D-499A-913E-EED069C96AA9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BDE7917D-783D-499A-913E-EED069C96AA9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TPXVF</PKey><PID>00371-851-0426952-85244</PID><PIDType>5</PIDType><SID>S-1-5-21-755490507-1788599261-3648333242</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.90</Version><SMBIOSVersion major="2" minor="6"/><Date>20101223000000.000000+000</Date></BIOS><HWID>27C73607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-851-042695-00-1033-7601.0000-1732011
Installation ID: 013593280293376644210934722010109186461784254360130310
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TPXVF
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 6/22/2011 6:25:05 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:22:2011 16:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GF4PYuTnI/etYQj9iNqryq3RqFcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSCPL TOSCPL00
FACP TOSCPL TOSCPL00
HPET TOSCPL TOSCPL00
MCFG TOSCPL TOSCPL00
ASF! TOSCPL TOSCPL00
SLIC TOSCPL TOSCPL00
SSDT PmRef CpuPm
UEFI PTL PTLBUF
UEFI PTL PTLBUF
UEFI PTL PTLBUF - text/html6/24/2011 6:36:54 PMDarin Smith MS1
In the 2nd Diagnostic I see the error code "HrOnline: 0xC004C4A2" which means Block Product Key
But, when I check the Product Key being used in the 2nd Diagnostic, the Product Key shows as Valid and Genuine.
This makes me think that the error code is just a left-over from when you were using the old Non-Genuine Product Key. I recommend that you reboot the computer and see if that resets the error.
If that doesn't clear up the issue then go to http://www.microsoft.com/genuine/validate and after the Validation is complete reboot again.
Hope that helps,
Darin MS- Proposed as answer byDarin Smith MSFriday, June 24, 2011 6:36 PM
- Marked as answer byDragonashTuesday, June 28, 2011 1:51 AM
- text/html6/28/2011 1:52:15 AMDragonash1
Hi Darin,
Thanks for the quick response. That did the trick.
Cheers,
- Ash
Windows 7 ultimate 32 bit and 64 bit genuine product key activation
