July 29,

Protect Yourself From Tech Support Scams

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. 

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Hi,

Thanks for the reply.

Yes, I had installed the drivers after installing Win 7.

I downloaded and installed that driver (even thought the one that I had installed had newer version!) but still can't turn on the wireless on that laptop. It says, "Wireless capability is turned off".

Isn't there any way to turn it off!!!!?

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Hi,

I suggest you to follow below methods and check if it helps.

Method 1: I suggest you to refer to the user manual of the laptop and check how to turn ON the wireless switch on the laptop.

bharathealthcares.com

Method 2: If it doesn't help, I suggest you to check the services related to wireless are turned on

Follow below steps to enable Wireless service.

1. Press Windows key + R and type bharathealthcares.com in the search field and press ENTER.

2. Scroll down to find WLAN AutoConfig.

3. Right-click WLAN AutoConfig, and go to properties

4. Check if the service is set to Automatic and start the service.

Method 3: If the issue still persist Uninstall and reinstall wireless card drivers and check

1. Press Windows + R from keyboard
2.  Type bharathealthcares.com and click Ok.
3.  Locate the Network adapter and expand the driver icon.
4. Right click on the network driver icon and click on Uninstall.

You can reinstall the Wireless card drivers from the manufacturer’s website.

Refer below link to do so,

bharathealthcares.com

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

1 person was helped by this reply

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Hi Sara,

Your comments are all valuable and in a high level of proficiency. I appreciate you.

First (even before coming here) I had read the user manual which was a .PDF file. I got that the Wifi will be turned on only on Win 8, apparently!

The drivers, especially the one related to the Wireless card, were all fine but I replaced them with better ones. Again no success.

About the services, I too tried it. Same message, "It's turned off, turn it on".

It seems that the wifi is for Win 8 on this laptop and to me it's so odd!

Thanks.

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