July 29, 2020

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Hi Athens,

Thank you for writing to Microsoft Community Forums.

Please reply with the required information.

1. Since when are you facing this issue?

2. Have you recently made any changes on the device?

3. What is the model number of the Lenovo laptop?

4. Are you able to use the Camera using the camera app?

5. Is there any error while trying to start the Camera?

The corrupted or outdated camera driver could lead to the Lenovo camera not working issue in Windows 10. However, I will guide you in the right direction to fix the issue.

Method 1: Turn Off Privacy Mode

1. Click on Start. Type in Lenovo in the search box.

2. Click on Lenovo Settings.

3. Click on Camera icon to open the settings for your Lenovo Camera.

4. Scroll to the bottom of the settings page. Turn Privacy Mode On to off, if the Privacy Mode is on.

5. Restart the computer and check the status of the issue.

Method 2: Check for Updates

Click on Start button, go to Settings > Update & Security > Windows Update, and select Check for Updates.

Method 3: Verify if Camera is disabled on Device manager

1. Click on Start, type in Device manager.

2. Look for ‘Imaging devices’, right click on it and select Enable option.

3. Restart your computer and check the working of the camera.

You may also refer the article Windows can’t find or start the camera for more troubleshooting steps to fix the issue with the camera on Windows 10.

Hope it helps.

Muralidhar

Microsoft Community Moderator

100 people were helped by this reply

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