Protect Yourself From Tech Support Scams Learn More
July 29,
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
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Did you enter your machine's serial number? What happened?
MSFT Employee Surface RT 32GB - Windows RT | Download recovery image |
Thus is what comes back. The download recovery image link doesn't do anything
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Hello i have a windows surface RT model# and its asking for the recovery key to get going again( keyboard layout:US) the key ID# is 2CFD4A0E
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Hi Johnny,
Are you being asked for the BitLocker recovery key? Here are some ways on how you can retrieve it:
On a printout you saved. Look in places you keep important papers.
Saved on a USB flash drive. Plug the USB flash drive in to your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
In your Microsoft account. To get your recovery key, go to BitLocker Recovery Keys.
In your Azure Active Directory account. For work PCs where you sign in with an Azure Active Directory account, to get your recovery key, see the device info for your Microsoft Azure account.
Let us know if you need further assistance.
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Windows RT in 2020? What's The Point?
