If you require a recovery image and have downgrade rights to Windows 7 professional while running a Dell computer with an Intel 6th generation processor, known as a Skylake chipset, a compatible system image is now available to download.

Computers with Skylake chipsets require special driver support when running a Windows 7 recovery image

Intel’s 6th generation processor, known as the Skylake chipset, was developed specifically to run with Windows If, however, you purchased a Skylake system with Windows 7 and require a recovery image (and are not yet ready to move to Windows 10), this specially adapted image is now available.

See the following list for system models compatible with this Windows 7 Skylake image:

This Windows 7 image includes USB and Non-Volatile Memory Express (NVMe) driver support required for Skylake systems, whether you upgraded your operating system to Windows 10 and would like to downgrade again or you require a Windows 7 recovery image to restore your system.

Once you have determined you have a Skylake system and that you have the appropriate rights, make sure a Dell ISO image recovery is absolutely necessary. Performing an image recovery will erase all data that is not backed up.

Once you determine the Dell ISO Windows 7 download image is right for you, we recommend that you migrate your systems to GUID Partition Table (GPT)/Unified Extensible Firmware Interface (UEFI) BIOS during the reimaging process. GPT partitioning is a standard for the layout of the partition table on a physical hard disk, using globally unique identifiers (GUID). Upgrading to this partition will allow you to obtain the best possible support for new hardware while also resolving errors you may encounter while reimaging your system. For more information on GPT partitioning and step-by-step instructions on upgrading, please see How to resolve the "Windows cannot be installed to disk # partition #" error when installing Windows.

How do I download the Recovery Image and reimage my Skylake system with Windows 7?

The recovery image is found for each system model in the Dell Support website > Downloads and Drivers > Windows 7 > Operating System section.

1. Go to the Dell Support website (bharathealthcares.com) and enter your Service Tag using one of the following options:
   • Enter the Service Tag for your system manually
   • Install SupportAssist to get proactive driver support
   • Click the Browse All Products link (In the All Products box, select the Product Type, then System Model to identify your system)
2. Click Drivers and downloads
3. Under "Additional Resources" near the bottom of the page, click Operating System Recovery
4. Follow the instructions to install the OS Recovery Tool and download the OS image to create a USB recovery key

For more information on setting up your new system image see "How to Set Up Your New Dell Windows 7 Computer."