Hello, I currently have a problem with my webcam on my Inspiron 5558 on windows 10. For some reason the webcam doesn't work anymore and it seems that the drivers are gone. When I go to the "Device Manager" app in windows there is no tab for either "Camera" or "Imaging Devices". Which means that the drivers are gone.

I've tried troubleshooting the camera with the Dell PC diagnostics using the "Support Assist" app following the steps listed here: https://www.dell.com/support/article/en-us/sln85507/dell-webcam-and-dell-webcam-central-software-gui....

And it says that there are no drivers installed so the diagnostics cannot continue. I have tried to install them by downloading them from Dell's website. The "Support Assist" app even linked me to there. However on that page there were no drivers for the webcam: https://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-5558-laptop/drivers

I've tried to manually download or force windows to download the webcam drivers but I could not find any drivers online and windows 10 would not download any because it couldn't detect a webcam.

I've also tried to use the diagnostics during the boot up which you can access with "F12". It showed that there was nothing wrong with the webcam and the light even lit up when it was being tested.

I assume that the problem lies in that windows 10 updates deleted my webcam drivers, and I can't download them anywhere which is the cause of the entire problem.

I'm really confused as in how to fix this problem and would like to get some assistance. I can't get support via the support page because my warranty has expired so I came here.