Asked By accidentally forget the exact brand of laptop and the exact name of the internal notebook bluetooth card.

Nonsense, say for him, that is bluetooth from Broadcom.

To make it easier to find the exact name of the laptop, you can use the service of HP:

How Do I Find My Model Number or Product Number?

Intel Download Center:

Install Intel Chipset Software Installation Utility

HP Broadcom Bluetooth driver:

Run so that it extracts it to a directory but don't install it. Manually update the driver by pointing it at the directory.

HP Broadcom Bluetooth driver var 1

Broadcom fix, way 2:

Run so that it extracts it to a directory but don't install it. Manually update the driver by pointing it at the directory.

HP Broadcom Bluetooth driver var 2

WIDCOMM Bluetooth Software for Windows 8 / Windows 7 / Windows Vista or Windows XP:

Broadcom: Download updated Bluetooth® for Windows® software (Broadcom® Bluetooth stack for Windows)