July 29, 2020

Protect Yourself From Tech Support Scams

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. 

Hello,

Thank you for your interest in Windows 10.

I would suggest you to refer the article mentioned below to upgrade your system to Windows 10 and see if it helps you to upgrade.

Upgrade to Windows 10 for free

In addition to that I would suggest you to know the system requirements and for that you may refer to the article mentioned below.

Before you install

You may also refer to the article mentioned below to for downloading Windows 10 on your computer.

Download Windows 10

You may also refer to the WIKI article of Andre da costa provided below and see if it helps you to fix the issue.

How to upgrade to Windows 10 from within Windows 8.1 or Windows 7 using Windows Update

For reverting back to previous version of Operating System you may refer to the article mentioned below.

Go back to your previous version of Windows

For further reference you may refer to the below mentioned WIKI article.

Frequently Asked Questions: Windows 10

Hope the information provided is helpful. Do let us know if you have any queries related to Windows, we will be happy to assist you.

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.

 Dell says that model doesn't support 10.  The speakers don't work.  Is there anything I can do, or do I need to go back to Windows 7?

2 people were helped by this reply

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.

Hi Ernest,

Thank you for keeping us updated on this query.

Check the compatibility of devices, drivers, and software with Windows 10, by entering the product name in the Compatibility Center:

https://www.microsoft.com/en-us/windows/compatibility/CompatCenter/Home

Refer to the link below on Make older programs compatible with this version on Windows (Applies to Windows 10 also):

http://windows.microsoft.com/en-us/windows-8/older-programs-compatible-version-windows

Hope this helps!
 
Get back to us if you have queries regarding Windows, we will be happy to help you.
 
Thank you,
Microsoft Community.

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.