July 29, 2020

Protect Yourself From Tech Support Scams

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. 

You likely need to reinstall or update your video display driver.

How to: Install and Update drivers in Windows 10

1 person was helped by this reply

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.

Hi Joseph,

Thank you for posting the query on Microsoft Community.

Try to change the resolution of the screen and check if it helps.

1. Right-click on the desktop. Click on Display Settings.
2. Click on Advanced Display Settings.
3. Then try to change the resolution to recommended one.

You can also refer the links below.

http://www.samsung.com/in/support/model/NP-N102S-B05IN

http://www.samsung.com/in/support/skp/faq/186340

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.

 after installing win 10, Internal_VGA_Intel_8.14.8.1083, which is the default graphic driver for n102sp Samsung laptops failed to work. after installing the driver, the system would crush continuously, making it harder to boot in safe. that forced me recover the laptop to its manufacture status.

does it mean, Internal_VGA_Intel_8.14.8.1083 is not compatible with win 10?

4 people were helped by this reply

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.

Hi Joseph,

Thank you for the reply. Sorry for the delay.

If it is crashing then it may not be compatible with Windows 10, however you need to check with the manufacturer.

In future, if you have any issues related to Windows, do get back to us. We will be happy to assist you.

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.

It seam that Samsung n102s is not compatible with Windows 10 Home 32-bit because my grapshic driver can not work. The Windows istalled the Microsoft Basic driver and I can't cahnge the resolution to native LCD resolution, so image is poor.

At Microsoft web you dont have specified witch grapshic is integradet in Intel Atom N2600 processor. Look http://ark.intel.com/products/58916/Intel-Atom-Processor-N2600-1M-Cache-1_6-GHz

However, i tried to install almost all integrated driver for Win7, 8, 8.1 ( Intel 3600 and Intel HD) with no luck. I found on the internet that N2600 grapshic is Intel Graphics Media Accelerator (GMA) 3600. Is that correct? 

Can you help me and point me in the right dirrection? Link maybe for the grapshic driver?

Samsung doesn't have the drivers for Windows 10!

Thank you!

26 people were helped by this reply

Did this solve your problem?

Sorry this didn't help.

Thanks for your feedback.