Protect Yourself From Tech Support Scams Learn More
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Did you ever have audio on your laptop? If so, how long ago did it disappear?
Let's click start, and type troubleshoot, and then launch the troubleshooter. Select "playing audio" and see if windows can fix the problem.
Right click on the volume icon on the taskbar, and look at your options. You should have volume mixer, and about 3/4 others. Go into these, and make sure none are disabled or muted.
If this doesn’t fix the sound issue. Click start, and type “device manager” - find “sound” and expand it. Right click on high def audio driver, and uninstall. Reboot, and see if you have sound.
Try these, and let me know!
- C
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wmic computersystem get model,name,manufacturer,systemtype
Can you run this and tell me what it says. I want to get the exact model so I can look for drivers for you.
Let me know!
- C
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How to install Audio Driver Or Windows 10 ,8,7 Error No Audio Output Device Is Installed
